Terms & Conditions
- Home
- Terms & Conditions
Welcome to RevoplyAI ("Platform", "Service", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of the RevoplyAI platform, including all related websites, applications, software, APIs, and services operated by RevoplyAI Technology ("Company").
Please read these Terms carefully before using the Service. By accessing or using RevoplyAI, you agree to be legally bound by these Terms.
Platform: The RevoplyAI website, dashboards, APIs, and all related tools and services.
User: Any individual or legal entity that accesses or uses the Platform.
Services: AI-powered customer communication, automation, analytics, reporting, integrations, and related features.
Account: The registered user account created to access the Services.
Content: Any data, text, files, messages, or information uploaded, generated, or processed through the Platform.
2.1 By using the Platform, you confirm that you have read, understood, and accepted these Terms.
2.2 You must be at least 18 years old or the legal age required to enter binding agreements in your jurisdiction.
2.3 If you use the Platform on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
3.1 RevoplyAI provides a cloud-based SaaS platform that enables businesses to manage and automate customer conversations across multiple channels using artificial intelligence and their own knowledge base.
3.2 Services are provided under subscription plans with specific features and usage limits as described on the pricing page.
3.3 We reserve the right to modify, enhance, suspend, or discontinue any part of the Services at any time.
4.1 Certain features require account registration and accurate, complete, and up-to-date information.
4.2 You are responsible for maintaining the confidentiality of your login credentials and all activities conducted through your Account.
4.3 Accounts may not be sold, transferred, sublicensed, or shared without prior written approval from RevoplyAI.
4.4 We reserve the right to suspend or terminate any Account for violation of these Terms or suspected misuse.
5.1 Subscription fees are charged in advance according to the selected plan.
5.2 All fees are non-refundable unless explicitly stated otherwise.
5.3 Failure to complete payment may result in suspension or termination of access to the Services.
5.4 RevoplyAI reserves the right to change pricing with reasonable prior notice.
6.1 You agree to use the Platform only for lawful purposes and in accordance with these Terms.
6.2 You may not:
7.1 You retain ownership of all Content and data you submit to the Platform.
7.2 You grant RevoplyAI a limited, non-exclusive license to process such Content solely for the purpose of providing and improving the Services.
7.3 RevoplyAI is not responsible for the accuracy, legality, or compliance of user-provided Content.
8.1 RevoplyAI provides AI-powered agents to assist users and automate responses based on provided data.
8.2 AI-generated responses are intended for informational and operational support only and should not be considered professional, legal, or financial advice.
8.3 Users remain fully responsible for reviewing and validating AI outputs before relying on them.
9.1 All intellectual property rights in the Platform and Services, including software, trademarks, and documentation, are owned exclusively by RevoplyAI.
9.2 These Terms grant you a limited, non-transferable, revocable right to use the Services.
9.3 Any feedback or suggestions provided by users may be used by RevoplyAI without restriction or compensation.
The collection and processing of personal data are governed by the RevoplyAI Privacy Policy, which forms an integral part of these Terms.
11.1 You may terminate your Account at any time in accordance with account settings.
11.2 RevoplyAI may suspend or terminate access immediately if these Terms are violated or if continued use poses a risk to the Platform or other users.
11.3 Upon termination, access to Services will cease and data may be deleted after a reasonable retention period, subject to legal obligations.
12.1 The Services are provided "as is" and "as available", without warranties of any kind, express or implied.
12.2 RevoplyAI does not guarantee uninterrupted service, error-free operation, or specific outcomes from the use of AI features.
To the maximum extent permitted by law, RevoplyAI shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or data. Any total liability shall not exceed the fees paid by you for the Services during the 12 months preceding the claim.
These Terms shall be governed by and construed in accordance with the laws of the European Union, and any disputes shall be subject to the exclusive jurisdiction of the competent courts in Germany.
If you have any questions regarding these Terms and Conditions, please contact us through the official channels listed on the RevoplyAI website.