RevoplyAI is an AI-powered customer support platform that helps businesses automate customer communication across WhatsApp, Telegram, websites, and other channels. The AI is trained exclusively on your own company knowledge base, so it answers customer questions instantly, accurately, and on-brand — 24/7, in Arabic and English — with human handoff whenever needed.

How does RevoplyAI work?

RevoplyAI receives customer messages from all connected channels, understands each question's intent and language, and generates an answer strictly from your company's knowledge base within seconds. You set it up by connecting your channels, uploading knowledge files (PDFs, links, FAQs), and customizing the bot. Complex conversations escalate to a human agent automatically or manually.

Which channels does RevoplyAI support?

RevoplyAI currently supports WhatsApp (through the official WhatsApp Business API), Telegram, and a website chat widget. All channels flow into one unified inbox, so your team manages every customer conversation in a single place regardless of where the customer wrote from.

How do I automate WhatsApp customer service?

With RevoplyAI, you connect your WhatsApp number through the official WhatsApp Business API, upload your business information to the AI knowledge base, and the AI starts answering customer messages on WhatsApp instantly — 24/7, in Arabic and English. Setup takes under 15 minutes and requires no coding.

Will automating WhatsApp get my number banned?

No. RevoplyAI connects through the official WhatsApp Business API as a verified Meta Tech Provider, which is the compliant, ban-safe way to automate WhatsApp. Paid plans also include a number warm-up program that protects new numbers and keeps your account healthy.

Does RevoplyAI support Arabic?

Yes. Arabic support is a core strength of RevoplyAI. The AI understands Modern Standard Arabic and regional dialects, replies with correct right-to-left formatting, and can switch between Arabic and English within the same conversation — which makes it a strong fit for businesses in the GCC and MENA region.

What languages does RevoplyAI support?

RevoplyAI supports Arabic (including dialects) and English on all plans, with additional languages available depending on the subscription plan. The AI detects the customer's language automatically and responds in the same language, understanding context, tone, and intent.

How long does it take to set up RevoplyAI?

Less than 15 minutes. Setup is three steps: connect your communication channels (WhatsApp, Telegram, website widget), upload your knowledge files (PDFs, text, links, FAQs), and customize your bot's behavior. No technical or programming skills are required.

Do I need technical skills or a developer to use RevoplyAI?

No. RevoplyAI is designed for business owners and support teams, not developers. Connecting channels, uploading knowledge, and adjusting bot settings are all done through a simple dashboard. There is no code to write and no infrastructure to manage.

What is an AI knowledge base?

An AI knowledge base is the collection of your business information — documents, policies, prices, FAQs, website content — that an AI assistant uses as its single source of truth. In RevoplyAI, you upload PDFs, Word files, text, website links, and YouTube links, and the platform converts them into structured knowledge the AI answers from.

What can I upload to train the AI?

RevoplyAI supports PDF and Word documents, plain text, website links, YouTube links, and question-and-answer (FAQ) content. All sources are processed automatically into usable knowledge. When your information changes, you update the documents and the AI's answers update with them.

Does the AI use public or external data to answer customers?

No. RevoplyAI answers exclusively from the data you provide in your knowledge base. This prevents hallucinated or inaccurate answers about your business, gives you full control over what the AI can say, and keeps responses reliable and consistent.

What happens if the AI doesn't know the answer?

If a question falls outside your knowledge base, RevoplyAI tells the customer clearly and professionally that the information isn't available, instead of guessing. Depending on your settings, it can transfer the conversation to a human agent automatically or log the question so you can add the answer to your knowledge base.

Can a human take over a conversation from the AI?

Yes, at any moment. RevoplyAI includes human handoff: conversations can escalate to your team automatically based on rules, or any team member can take over instantly from the unified inbox. You can also assign and transfer chats between team members.

What is a unified inbox?

A unified inbox collects customer conversations from every channel — WhatsApp, Telegram, website chat — into one shared workspace. In RevoplyAI, your whole team sees all conversations in one place, can reply manually at any time, take over from the AI, and assign chats to the right person.

Can RevoplyAI qualify leads?

Yes. RevoplyAI can ask qualifying questions during a conversation — such as budget, timeline, location, or service needed — and collect customer details automatically. Qualified leads are handed to your sales team, so agents spend their time on prospects who are ready to buy.

Does RevoplyAI provide analytics?

Yes. RevoplyAI includes analytics covering daily and monthly message volume, AI response performance, escalation rates to human agents, customer satisfaction indicators, and usage metrics. Managers use these insights to measure support performance and find gaps in the knowledge base.

How much does RevoplyAI cost?

RevoplyAI offers a free plan with no credit card required, so you can test it on real conversations. Paid plans start at $29 per month with transparent monthly or yearly billing (yearly saves 20%). You can upgrade, downgrade, or cancel at any time with no hidden fees or long-term contracts.

Is there a free plan?

Yes. RevoplyAI's free plan requires no credit card and lets you explore the platform's core features — connecting a channel, building a knowledge base, and letting the AI answer real customers — for as long as you need before deciding to upgrade.

Can I cancel my subscription at any time?

Yes. RevoplyAI has no long-term commitments and no hidden fees. You can cancel, upgrade, or downgrade whenever you want, and your data remains protected according to the privacy policy.

How secure is my data with RevoplyAI?

Data security is a core design principle: conversations and files are encrypted in transit, stored with enterprise-grade protection, and governed by role-based access control. RevoplyAI does not share your business data with third parties, and your knowledge base is used only to serve your own customers.

Is RevoplyAI suitable for small businesses?

Yes. Small businesses are a primary audience for RevoplyAI: the free plan and the under-15-minute setup mean a small team can automate WhatsApp and website support without a budget or a developer, and stop losing customers to slow or missed replies.

Is RevoplyAI suitable for enterprises?

Yes. RevoplyAI scales to enterprise use with role-based access control, team assignment in the unified inbox, escalation workflows, analytics, and the capacity to handle many simultaneous conversations across channels. Larger plans support higher volumes and additional languages.

Which industries use RevoplyAI?

RevoplyAI is used by e-commerce stores, travel agencies, clinics and healthcare providers, educational institutions, real estate agencies, professional service businesses, and customer support teams. Any business that answers repetitive customer questions on WhatsApp, Telegram, or its website benefits from automating them.

How does RevoplyAI help e-commerce stores?

RevoplyAI answers shoppers' questions about shipping, returns, sizes, payment, and products instantly from the store's catalog and policies — on WhatsApp, Telegram, and the website. Fast answers reduce abandoned purchases, and automation resolves the repetitive majority of tickets so staff handle only real order issues.

Can clinics use RevoplyAI?

Yes. Clinics use RevoplyAI to answer routine patient questions — working hours, services, prices, insurance, appointment logistics — instantly on WhatsApp, from the clinic's own information. Medical or sensitive questions are transferred to staff, keeping the front desk in control while eliminating repetitive calls.

How does AI reduce customer support costs?

AI reduces support costs by automatically resolving the repetitive majority of inquiries, which lowers the ticket volume your team must handle and removes the need to hire ahead of demand. With RevoplyAI, businesses replace night shifts and seasonal hiring with a platform starting at $29 per month, while existing staff focus on complex, high-value conversations.

What's the difference between RevoplyAI and a rule-based chatbot?

Rule-based chatbots match keywords and fixed menus, so they break when customers phrase things naturally. RevoplyAI uses conversational AI that understands intent, context, and Arabic dialects, and answers from your full knowledge base. When something is unclear, it escalates to a human instead of looping "I didn't understand."

What's the difference between RevoplyAI and a generic AI chatbot like ChatGPT?

Generic AI chatbots answer from public internet data, so they can invent prices, policies, or services your business doesn't have. RevoplyAI answers exclusively from your own knowledge base, integrates with business channels like the official WhatsApp Business API and Telegram, and includes a unified inbox, human handoff, and analytics built for customer support.

Can AI answer my customers 24/7?

Yes. RevoplyAI responds to customer messages within seconds at any hour, including nights, weekends, and holidays — in Arabic and English. Businesses use it to capture after-hours inquiries that would otherwise be lost, without paying for night shifts or extra staff.

RevoplyAI - AI Customer Support Platform for WhatsApp, Telegram & Web

Connect with Your Customers Anywhere

Multilingual Support

Supports Arabic, English, and many other languages—allowing your customers to communicate in their preferred language effortlessly and without any complexity.

Customized AI Trained on Your Own Data

It intelligently analyzes customer inquiries and retrieves answers directly from your business’s private knowledge base—ensuring maximum accuracy, reliability, and information security.

Respond to Your Customers in Seconds

Never let your customers wait for hours—or even minutes. Your system delivers instant responses that significantly enhance customer satisfaction and elevate their overall experience.

High Accuracy

Full understanding of each conversation's context, responding intelligently and precisely. We use the latest OpenAI (GPT) models to ensure smooth and effective responses.

Multi-Format Data Support

Upload files in different formats, such as PDFs or YouTube links, and the system will analyze them and train the AI directly. All your data becomes ready for use in smart responses and reports without any hassle.

Full Security and Privacy

Our platform ensures the protection of your sensitive information with advanced encryption and enterprise-grade security measures. Your data and your customers' data are always safe.

Advanced Analytics and Reporting

Track system performance in detail: daily and monthly message counts, AI response metrics, customer satisfaction rates, and analytics to help you make strategic decisions.

Easily Editable Data

Easily modify information and categories at any time, giving you full control over how data is presented and used by the AI.

Access Anytime, Anywhere

Monitor conversations and engage with your customers 24/7 through our platform, whether from desktop, mobile, or tablet.

Multi-Language Support

Supports Arabic, English, and many other languages, letting your customers communicate in their preferred language easily and without any complexity.

Custom AI Powered by Your Data

It intelligently analyzes customer inquiries and draws answers directly from your organization's knowledge base only, ensuring the highest levels of accuracy, reliability, and information security.

Reply to Your Customers in Seconds

Don't keep your customers waiting for hours or even minutes — your system guarantees instant responses that boost customer satisfaction and experience.

Connect All Communication Channels

Reach your customers via WhatsApp and Telegram with ease. All messages arrive in a single platform to be handled intelligently without losing any inquiry.

Centralized Data Management

RevoplyAI gathers all information and responses into a single knowledge base, ensuring message consistency, fast replies, and accurate information across all connected channels.

Seamless Handoff to Human Support

For complex cases, conversations can be seamlessly transferred to your human support team directly from the same platform. This ensures an excellent customer experience without any disruption or loss of information.

What matters	Recommended RevoplyAI	Human agent	Generic chatbot
Monthly cost	From $29	$1,200+ per agent	$50–300
Availability	24/7, no breaks	Business hours only	24/7
Response time	Instant (seconds)	Minutes to hours	Instant
Answers from your data	Yes — your knowledge base only	Depends on training	Generic / scripted
Native Arabic & dialects	Yes	Yes	Limited
Setup time	Under 15 minutes	Weeks to hire & train	Hours of scripting
Scales with volume	Unlimited, instantly	Hire more staff	Breaks on complexity

What matters

Recommended

RevoplyAI

Human agent

Generic chatbot

Monthly cost

From $29

$1,200+ per agent

$50–300

Availability

24/7, no breaks

Business hours only

24/7

Response time

Instant (seconds)

Minutes to hours

Instant

Answers from your data

Yes — your knowledge base only

Depends on training

Generic / scripted

Native Arabic & dialects

Yes

Limited

Setup time

Under 15 minutes

Weeks to hire & train

Hours of scripting

Scales with volume

Unlimited, instantly

Hire more staff

Breaks on complexity