RevoplyAI is an AI-powered customer communication and support platform that helps businesses automatically respond to customer inquiries across multiple channels such as WhatsApp, Telegram, Instagram, and websites. The system relies exclusively on your own business knowledge base to ensure accurate, consistent, and reliable responses.

RevoplyAI receives customer messages from all connected communication channels, analyzes the inquiry to understand its context and intent, and generates a response based strictly on your company's knowledge base. Responses are delivered within seconds. For complex cases, conversations can be automatically or manually escalated to a human agent.

No. RevoplyAI is designed to be simple and fast to set up. You can get started in less than 15 minutes by: connecting your communication channels, uploading knowledge files (PDFs, text, links, FAQs), and customizing your bot settings. No technical or programming skills are required.

No. RevoplyAI only uses the data you provide. This ensures: no hallucinated or inaccurate answers, full control over your business information, and high reliability and security.

RevoplyAI supports multiple data sources, including: PDF and Word documents, plain text content, website links, YouTube links, and question-and-answer (FAQ) content. All sources are processed and converted into usable knowledge automatically.

Yes. RevoplyAI supports: Arabic (including dialects), English, and additional languages depending on the subscription plan. The system understands context, tone, and intent across supported languages.

Yes. RevoplyAI provides a unified inbox where you can: view all conversations in one place, reply manually at any time, take over conversations instantly when needed, and assign or transfer chats between team members.

Data security is a top priority at RevoplyAI: end-to-end encryption during transmission, secure storage with enterprise-grade protection, role-based access control, and no data sharing with third parties.

If the system cannot find an answer within your company's knowledge base, it will inform the customer clearly and professionally that the requested information is currently unavailable. Depending on your settings, the system can automatically transfer the conversation to a human support staff member or log the inquiry for later use in improving the knowledge base.

Yes. RevoplyAI offers advanced analytics, including: daily and monthly message volume, AI response performance, escalation rates to human agents, customer satisfaction indicators, and usage and efficiency metrics.

Yes 🎉 You can start with a free trial to explore the platform's core features and evaluate how RevoplyAI fits your business—no credit card required.

Yes. You can cancel at any time with: no long-term commitments and no hidden fees. Your data remains protected according to our Privacy Policy.